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Refund Policy

Definitions and Key Terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, they are strictly defined as:

  • Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to CAP Karnal Cricket Academy, which is responsible for your information under this Return & Refund Policy.
  • Customer: Refers to the company, organization, or person that signs up to use the CAP Karnal Cricket Academy Service to manage relationships with consumers or service users.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit CAP Karnal Cricket Academy and use the services.
  • Service: Refers to the service provided by CAP Karnal Cricket Academy as described in the relative terms (if available) and on this platform.
  • Website: CAP Karnal Cricket Academy’s site, which can be accessed via this URL: https://CAP Karnal.com/
  • You: A person or entity that is registered with CAP Karnal Cricket Academy to use the Services.

Return & Refund Policy

Thank you for choosing CAP Karnal Cricket Academy. We appreciate your interest in our programs and services. We strive to ensure you have a rewarding experience while exploring, evaluating, and enrolling in our offerings.

As with any service, there are terms and conditions that apply to transactions at CAP Karnal Cricket Academy. The main point to remember is that by enrolling in a program or making a purchase at CAP Karnal Cricket Academy, you agree to the terms set forth below.

If there’s an issue with the service you received or if you are not satisfied, please note the following guidelines regarding refunds and adjustments.

Refunds

At CAP Karnal Cricket Academy, we are dedicated to providing top-quality training and services. Every program and service is thoroughly planned, and we take utmost care to ensure you have a beneficial experience.

Unfortunately, there may be occasions when we face issues with scheduling or other unforeseen circumstances that could lead to the cancellation of your enrollment. In such cases, you will be informed in advance, and any payments made via online methods (excluding Cash on Delivery) will be adjusted accordingly once our team confirms your request.

We conduct comprehensive quality checks before processing any service. We also ensure that all necessary precautions are taken to provide a smooth and effective training experience. However, CAP Karnal Cricket Academy is not liable for any issues that may arise due to external factors beyond our control.

Our policies to ensure transparency, efficiency, and quality customer care are as follows:

  • We do not allow returns or cancellations once a program or service has commenced.
  • We do not accept returned goods, as we believe in delivering the best quality services initially.
  • Refunds are not provided for any enrollments or services availed.
  • We do not encourage exchanges of our programs or services.
  • We do not engage in reselling used services and discourage the same to ensure quality for all our customers.

Your Consent

By using our website, registering an account, or enrolling in a program, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes to Our Return & Refund Policy

Should we update, amend, or make any changes to this document to reflect our services and policies accurately, those changes will be prominently posted here. Continuing to use the Service after such updates means you agree to the revised Return & Refund Policy. If you do not agree to this or any updated Return & Refund Policy, you can delete your account.

For any questions or concerns about our Return & Refund Policy, please contact us at:

  • Email: capkarnalarnal@gmail.com
  • Address: SS International School, Kunjpura Road, Near Airport, Newal, Niawal, Haryana 132001